1. Home
  2. Privacy Policy
Privacy Policy

VA99 Privacy Policy —
Your Data Fully Secure

Your personal data is our top priority at VA99. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Protection
256-bit Encryption
Data Not for Sale
No Third Parties
GDPR Standards
International Standards
Delete My Data
At Any Time
Our Commitment

Why Your Data at VA99 Completely Safe

VA99 follows the highest standards of technology and policy to protect your privacy.

End-to-End Encryption

Every transaction and personal detail on the VA99 platform is protected with 256-bit SSL encryption. No hacker or third party can access your information.

Your Data Is Never Sold

VA99 never sells your personal data. Your name, phone number, or transaction details are not shared with advertisers or any third parties.

KYC Data Protection

NID or passport copies submitted for identity verification are stored on secure servers and used solely for the verification process.

Mobile Payment Security

Your mobile number and PIN remain completely confidential during transactions via Mobile Banking, Nagad, and Rocket. VA99 will never ask for your PIN or OTP.

Right to Delete Data

You may request deletion of your personal data at any time. VA99 will action your request within the specified timeframe.

Compliant with International Standards

VA99's Privacy Policy is built in accordance with international data protection standards. We consistently maintain the highest standards in safeguarding your data.

Table of Contents

1 What Data We Collect

When you create an account or use our services on VA99, we collect certain necessary information. Compliance with this Privacy Policy is mandatory for VA99. We collect only the data that is strictly required to provide our services.

VA99 may collect the following information:

  • Name, date of birth, and nationality — for account verification.
  • Mobile number and email address — for communication and security purposes.
  • Current address — as part of the KYC process.
  • Copy of National ID (NID) or passport — for age and identity verification.
  • Payment details (mobile banking number) — for processing transactions.
  • Device information & IP address — for security monitoring.
  • Gaming activity history — used to improve our services.
VA99 collects only the minimum data necessary. No additional information is collected without your consent.

2 How Your Data Is Used

VA99 uses your data solely to provide services, ensure security, and meet legal obligations. Your information is never used for advertising or any other commercial purpose.

Type of Data Purpose of Use Status
Name & Identity Account Verification & KYC Mandatory
Mobile / Email OTP verification, support communications Mandatory
Payment Information Deposit & Withdrawal Process Mandatory
IP & Device Information Fraud Prevention & Security Automatic
Gaming History Service Improvement & Bonus Offers Internal
Cookie Data Session Management & UX Improvement Optional
VA99 never uses your data for advertising purposes and does not sell it to third parties.

3 Data Retention & Duration

VA99 stores your data on secure, encrypted servers. Retention periods depend on the type of data and applicable legal requirements.

  • All data is retained for as long as your account remains active.
  • Financial data is retained for a minimum of 5 years after account closure for legal compliance.
  • KYC documents may be retained for up to 2 years after account closure.
  • Gaming logs are retained for up to 1 year.
  • Data is automatically deleted after a set period.
Data may be retained for an extended period in the event of legal investigations or disputes. This is part of VA99's legal obligations.

4 Data Sharing Policy

VA99 does not sell, rent, or share your personal data with third parties for commercial purposes. However, there are limited circumstances where sharing may be necessary:

  • Payment Processors: Transactions with Mobile Banking, Nagad, and Rocket are used solely to complete payments.
  • Law Enforcement: Under court order or legal obligation.
  • Fraud Prevention: To regulatory authorities investigating suspicious activity.
  • Auditing Body: For license renewal and ensuring compliance.

In the above cases, only the necessary data is shared. VA99 ensures that third parties uphold the same standards in protecting your information.

VA99 never shares your data with advertising companies, data brokers, or marketing agencies.

5 Cookie Policy

VA99 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: To maintain login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To monitor website performance (anonymized).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

VA99 does not use any third-party tracking cookies that monitor your activity on other websites.

6 Security Measures

VA99 employs industry-leading security technology to protect your data. Our security infrastructure is continuously updated and monitored.

  • 256-bit TLS/SSL Encryption — applied to all data transfers.
  • Two-factor authentication (2FA) — an extra layer of protection for account login.
  • Real-time fraud detection system — active 24/7.
  • Firewall & DDoS protection — at the server level.
  • Regular security audits — conducted by third-party experts.
  • Data backup and disaster recovery plan — to protect your information.
VA99's security team monitors systems around the clock. Any unusual activity is blocked immediately.

7 Your Rights

You have certain important rights under VA99's Privacy Policy. We respect these rights and are committed to fulfilling your requests in a timely manner.

Right to Access Data

You have the right to know what information VA99 holds about you.

Right to Correct Data

If any information is incorrect, please contact support to have it corrected.

Right to Delete Data

You may request deletion of your personal data by closing your account.

Right to Restrict Processing

You have the right to object to the processing of your data for specific purposes.

Data Portability

You may request an export of your data in a structured format.

Right to Withdraw Consent

You may withdraw your consent for optional data processing at any time.

To exercise any of your rights, please contact the VA99 support team. We will respond within 30 business days.

8 Minor Protection

VA99 is strictly for users aged 18 and above. VA99 takes special care to protect the privacy of minors. If it is found that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

  • Age verification is mandatory at the time of registration.
  • Age verification is carried out as part of the KYC process.
  • Immediate action is taken if an underage account is detected.
  • Parents who have concerns can notify the support team.
VA99 is committed to responsible gaming. Protecting minors is one of our top priorities.

9 Third-Party Links

The VA99 platform may reference game providers or payment partners. These third parties have their own privacy policies, and VA99 is not responsible for them.

  • Game providers (such as Evolution, Pragmatic Play) operate under their own privacy policies.
  • Payment gateways (Mobile Banking, Nagad) follow their own data protection policies.
  • VA99 works only with trusted and verified partners.
  • Please read third-party privacy policies before using their services.
VA99 verifies the data protection standards of all partners and includes privacy obligations in all agreements.

10 Privacy Policy Changes

VA99 reserves the right to update this Privacy Policy as needed. Members will be notified of significant changes via email or platform notifications.

  • The date of any changes will be noted at the top of this page.
  • Major changes may require members to provide consent again.
  • Continued use of VA99 after changes take effect will be considered acceptance of the updated policy.
  • Make it a habit to check this page regularly.
If you do not agree to the updated policy, you may request to close your account. VA99 respects your decision.

11 Contact Us

For any questions or requests regarding the Privacy Policy, please contact VA99's dedicated privacy team. We take your concerns seriously and aim to respond promptly.

  • Email: [email protected] (plain text only — not a clickable link)
  • Live Chat: Log in to the platform and chat with us directly.
  • Response Time: Typically within 24–48 hours.
  • Privacy requests are processed within a maximum of 30 business days.
VA99's support team is available 24 hours a day, 7 days a week.
General Questions

About Privacy Frequently Asked Questions

Answers to the most frequently asked questions about VA99's Privacy Policy.

Absolutely not. VA99 never sells your personal data. Your name, phone number, email, or transaction details are never shared with advertisers or any third party.

Your KYC documents are stored on fully encrypted servers. Only designated staff responsible for the verification process can access this information. Any additional copies are deleted once verification is complete.

Most data is deleted upon request. However, financial transaction records must be retained for up to 5 years for legal reasons. KYC documents may be kept for up to 2 years, after which all data is permanently deleted.

VA99 uses only essential cookies — for login sessions and site functionality. There are no third-party tracking cookies that monitor your activity on other sites.

Contact the VA99 support team to request access to or correction of your data. After identity verification, your request will be fulfilled within 30 business days.
Get Started Now

Join VA99 — Safe & Confidential Gaming Experience

Play with complete peace of mind knowing your data is fully protected. Register for free at VA99 and claim your welcome bonus.

Register for Free Log In
SSL Encrypted Your Data Is Never Sold GDPR Standards 24/7 Support
বাংলা